Office of Professional Standards

The Jonesboro Police Department strives to provide service to all citizens in a fair and equitable manner. Our employees are expected to be professional at all times and conduct themselves ethically and lawfully.

This department recognizes our officers in various ways from the awarding of commendations to the issuance of service ribbons and medals when they qualify for them. Any positive comments from citizens will also be placed in the officer’s personnel file and may be considered when appointments to specialized units or promotional opportunities are available.

Equally, Jonesboro Police Department believes the public has a right to expect efficient, fair and impartial law enforcement from officers.  Occasionally, citizens may have an interaction with an officer that lowers the esteem of the entire department in their eyes.  For such occurrences, we have a mechanism in place for citizens to file complaints.

Report Employee Misconduct

The Jonesboro Police Department believes the public has a right to expect efficient, fair and impartial law enforcement from officers.  Occasionally, citizens may have an interaction with an officer that lowers the esteem of the entire department in their eyes.  For such occurrences, we have mechanisms in place for citizens to file complaints.

Our employees are expected to be professional at all times and conduct themselves ethically and lawfully. If you witness or are aware of any misconduct or inappropriate behavior on the part of one of our employees, we ask that you lodge a complaint any time day or night by one of several avenues:

• Click the button above to view and complete the online Citizen Citizen Complaint Form

• Call the supervisor on duty at (870) 935-5657 and voice the complaint. 

• If you wish, you may also download the JPD Citizen Complaint Form along with a JPD Complaint Info Sheet, fill the form out and bring it in person or send it to the Jonesboro Police Department at 1001 South Caraway Rd.

Complaints are handled in one of two ways: Complaints of a less severe nature may be handled by the officer’s supervisor through a counseling session or other means.  More serious complaints are reviewed by the Chief of Police and investigated by the department’s Office of Professional Standards.

The Jonesboro Police Department is committed to providing service in the most professional manner possible and we make every effort to assure that the confidence placed in us by the citizens is guarded against actions that will demean or lessen that trust. This summary and information is being made available as a part of our ongoing effort to maintain a professional department and continue to protect the confidence placed in us by the citizens we serve.